Get Found Where Customers are Looking
Why can’t customers find my business online?
Search engines rely on complex algorithms. You can influence these to boost your business’s visibility. Without understanding these mechanics, your discoverability won’t improve.
Search Engines like Google rank your business by checking for consistent information about you on dozens of directories and websites. The Search Engine also considers the quantity, frequency, and quality of your online reviews. <turn into a link to Feedback Funnel feature page>. Poor listings and poor reviews lead to poor ranking and findability.
What Do We Do For you?
We Get You Listed on 40+ Essential Directories. We efficiently populate local listings with your business’s essential information, a key part of Local SEO (Search Engine Optimization). We find and optimize the top 40+ listings for your area and industry. If you’re not listed, we’ll add you. If listed incorrectly, we’ll correct it.
We Stop others from changing your data
Did you know almost anyone can change the information in many online listings? This is a problem, because many of the key listings also provide data to a large number of smaller listings. Changing an obscure listing in one place can, like falling dominoes, destroy your online presence.
By not just updating your listing once, but regularly monitoring it so that if an unauthorized change is attempted, your listings, search engine ranking and reputation are immediately restored and secured.
The Local Search Ecosystem
Primary Feed
Secondary Feed
Tertiary Feed
Why should you respond to reviews?
What does your review response service do?
We respond to customer reviews on your behalf, ensuring that each review receives a personalized and professional response. This includes addressing both positive and negative reviews.
How do you customize responses for my business?
We take the time to understand your business's brand voice, values, and customer service standards. We then craft responses that reflect these aspects while addressing the specific points raised in each review.
What platforms do you support?
We support responses on major review platforms such as Google, Facebook, and more. If there's a specific platform you use, let us know and we'll try to accommodate your needs.
How quickly do you respond to reviews?
How quickly do you respond to reviews?
We strive to respond to reviews as soon as possible, typically within 24 to 48 hours. This helps you maintain a strong online presence and keeps customers engaged.
How do you handle negative reviews?
Our team responds to negative reviews with empathy and professionalism, seeking to resolve any issues raised by the customer. We aim to turn a negative experience into a positive one whenever possible.
Can I approve responses before they're posted?
Yes, we can send responses to you for approval before posting them. This ensures that you have control over the communication and can make any adjustments if necessary.
What are the benefits of using your service?
By responding to reviews promptly and professionally, you can enhance your online reputation, improve customer relationships, and attract more customers. It also saves you time, allowing you to focus on running your business.
How can I get started?
Getting started is easy! Either click the I'm ready button and follow the prompts or Contact us to discuss your needs. We'll handle the rest, including setting up the service and beginning to respond to your reviews.
Why should I bother responding to reviews?
Responding to Google reviews is important because it helps build a positive reputation, shows customers that you care about their feedback, and can improve your business's online visibility and ranking. It also provides an opportunity to address any concerns or issues customers may have and demonstrate your commitment to excellent customer service.
FAQ
You Asked, We Answered
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